NMC to Hold Water Bill Complaint Resolution Camps on May 9 & 10 at All Zone Offices in Nagpur
NMC water bill complaint camp May 2026 Nagpur | Mayor Neeta Thakre : Nagpur, May 6, 2026 — The Nagpur Municipal Corporation (NMC) has announced a two-day Water Bill Complaint Resolution Camp to be held on May 9 and 10, 2026, at all ten zone offices across the city. Citizens who have received inflated, incorrect, or excessive water bills from Orange City Water (OCW) can visit their nearest zone office and get their complaints resolved on the spot.
Why Is NMC Organising These Camps?
In recent months, a large number of Nagpur residents reported receiving unusually high water bills issued by Orange City Water (OCW), the private operator managing the city’s water supply. Following intervention by NMC’s Water Supply Department, OCW began issuing revised and reduced bills to many affected consumers. However, a significant number of complaints remained unresolved. To ensure swift and direct resolution for all remaining grievances, NMC has decided to conduct special camps simultaneously at all zone offices across Nagpur.
Camp Schedule and Timings
The grievance redressal camps will be held on Saturday, May 9 and Sunday, May 10, 2026, from 10:30 AM to 5:00 PM at all ten NMC zone offices.
All 10 NMC Zone Office Locations
| Zone No. | Zone Name | Location |
|---|---|---|
| 1 | Laxminagar | Near Laxminagar Water Tank |
| 2 | Dharampeth | Gokulpeth, Nagpur |
| 3 | Hanuman Nagar | Jawahar Nagar, Near Tukdoji Putla |
| 4 | Dhantoli | Near Dhantoli Railway Bridge, Ghat Road |
| 5 | Nehru Nagar | Nehru Nagar Area |
| 6 | Gandhibagh | Gandhibagh Area |
| 7 | Satranjipura | Satranjipura Area |
| 8 | Lakadganj | Lakadganj Area |
| 9 | Ashi Nagar | Ashi Nagar Area |
| 10 | Mangalwari | Mangalwari Area |
Citizens are requested to visit the zone office that falls under their residential ward.
How Will Complaints Be Handled?
Every complaint submitted at the camp will be recorded in a dedicated register. NMC field teams and OCW representatives will work together to resolve as many complaints as possible on the same day itself. Citizens are advised to carry their water bill copy, property documents, and a valid identity proof such as an Aadhaar card or Voter ID when visiting the camp.
Who Is Supervising the Initiative?
This initiative has been launched under the directives of Mayor Neeta Thakre. The camps are being supervised by Standing Committee Chairperson Shivani Dani Vakhare, Ruling Party Leader Narendra (Balya) Borkar, and Water Supply Special Committee Chairperson Divya Dhurde. The implementation is being overseen by Municipal Commissioner Dr. Vipin Itankar, Superintendent Engineer Dr. Shweta Banerjee, and Executive Engineer Shrikant Waikar.
This Is Not the First Time
NMC had conducted similar zone-wise grievance camps in April 2026 as well, where 559 complaints were resolved on the very first day. The response from citizens was overwhelming, which prompted NMC to organise another round of camps to clear the remaining backlog of water bill complaints.
Can You File a Complaint Online?
If you are unable to attend the camp in person, you can still register your water bill complaint through the NMC online grievance portal or the NMC mobile app. Alternatively, you can contact your respective zone office directly via phone or email.
Quick Summary
| Detail | Information |
|---|---|
| Camp Dates | May 9 & 10, 2026 |
| Venue | All 10 NMC Zone Offices, Nagpur |
| Timings | 10:30 AM – 5:00 PM |
| Complaint Type | Water Bill – Incorrect / Inflated Bills |
| Operator Involved | Orange City Water (OCW) |
| Authority | NMC Water Supply Department |
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